In Vancouver? Showroom consultations available. click here.

Shipping Rates

Select Your Region

Lower Mainland

Vancouver pick-up is available from our Gastown showroom. $10 next day shipping is available within the Lower Mainland. Use code "LOCALSHIP".

Canada
Province 2 Day Xpresspost **
Overnight
BC $15 $25
AB, MB, SK $15 $35
ON, QC $18 $38
NB, NL, NT, NU, YT $18 N/A

-- Free return shipping for all rental orders.
** Locations outside of city centres may require 3 days for Xpresspost delivery

 

United States

Rental items are available in Canada only. Our international guests are welcome to shop our Inventory Sale.

Expedited
Free with code "SALEFREE"
Priority (1-2 Day) $38
Everywhere Else

Rental items are available in Canada only. Our international guests are welcome to shop our Inventory Sale.

Expedited
$15 with code "WORLDWIDE15"

Shipping FAQ's

Q. How do I choose my shipping method?

At checkout, you will be able to choose your shipping or select pick-up after entering your billing and shipping addresses.

Q. Is return shipping included in my rental?

Yes! A return shipping label or pre-paid envelope will be provided for all rental orders.

Q. How will my order ship to me?

All orders will ship via Canada Post. Depending on the speed of shipping chosen, orders will be sent via Priority Post Overnight (Wednesday) or XpressPost 2-3 Day (Thursday). Delivery limitations may apply outside of major city centres. See the answers below for further details.

Q. How do I ship back my rental order?

A pre-paid envelope or shipping label will be included in your order. Simply re-package your products exactly as they arrived (to prevent damage during shipping), place them in the shipping envelope or box, and deliver them to your nearest post office by 12PM on the Monday after your wedding.

Q. Can rental orders be shipped outside of Canada?

Due to customs and brokerage restrictions, rental orders cannot at any time be shipped across the border. International guests are welcome to shop our inventory sale.

Q. Can I ship my order to a PO box?

Whenever possible, we suggest shipping your parcel to an address where someone is home during the day to accept the parcel. If we are shipping to a PO box, be sure to check your post office's hours, to ensure that you can pick up the item. If you are unable to retrieve your parcel from a PO box prior to the weekend, the order will be considered fulfilled.

Q. Can I ship to an address other than my billing address?

Yes, you may ship to an alternate address, including a hotel if your wedding is in another city. If you select a shipping address outside of your billing address city, we will contact you after your order is placed to confirm the shipping details.

Q. If I choose to ship via XpressPost, how quickly will my order arrive?

If XpressPost is selected, 2-day service will be provided whenever possible and 3-day service is always guaranteed. Orders will arrive within 2 business days to most Canadian cities and towns. 3-day service may be the only option in smaller centres.

Q. If I choose to ship via Priority Post, how quickly will my order arrive?

Priority Post orders will arrive overnight to all major city centres. Shipping limitations may apply outside of major city centres (see below).

Q. Are there limitations to overnight shipping?

Overnight shipping may not be possible outside of major Canadian city centres. If you select overnight shipping and it is unavailable in your area, you will be notified within 24 hours and refunded the shipping difference.

How it Works

shop online or visit the Vancouver showroom to select your bridal look. Click here to request a consultation  pick up your order from our Vancouver showroom on Thursdays. Not in Vancouver? Nationwide shipping available wear your items, tie the knot, be unforgettable, be you. share the look with hashtag borrowedcobride return your items to the showroom by 4pm the following monday. Shipping? Use the provided pre-paid envelope to return to Canada Post

Vancouver brides are invited to meet with a stylist at our Vancouver showroom! Request your personal consultation here.

 

Questions about How it Works? Here are answers to some of our most common inquiries:

Reserve FAQ's:

Q. Do I need an appointment to visit the showroom?

A. Our showroom is by appointment only. You can book your consultation here.

Q. Is the entire collection on the website?

A. We try to keep the website as up to date as possible, but there are typically 6-12 new items not on the site at any given time.

Q. My wedding is on a weekday, can I still rent items?

A. We can accommodate weekday weddings in Vancouver. Contact us to inquire!

Q. I'm having a destination wedding, can I still rent items?

A. We offer extended rentals year-round. Extended rentals from May 1 - October 31st will be subject to our extended rental rate of 1.5x. Contact us for details.

 

Pick Up FAQ's:

Q. My wedding is on a Friday, can I pick up before Thursday?

A. We are happy to accommodate other pick up days when possible. Feel free to discuss this at your consultation.

Q. I can't make it to pick up that day; can someone else pick up for me?

A. Definitely! It is best to let us know that someone else will be coming and they will need to give your name in order to pick up.

 

Return FAQ's:

Q. We are leaving on our honeymoon before Monday, can someone else return for me?

A. Of course! Just be sure to let them know of the 4pm return deadline, as late returns are subject to a fee.

Q. My wedding is on a long weekend, are the returns still on Monday?

A. We've got you covered. Returns are on Tuesday for all long weekends, where Monday is the civic holiday.

Q. Our wedding is out of town and we won't be back until Tuesday, can I return then?

A. We try to accommodate the extra day whenever possible, but it must be arranged beforehand, in order to maintain our rental schedule.

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